irs2go says information doesn't match 2021

So frustrating. Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. I finally called them and was able to reach someone who told me my tax return was in the rejected department and I would receive a letter in the mail telling me what I had to do to fix it or telling me a date I would get my refund if they were able to fix it on their side. . IRS2Go was showing that it was received. Mines been like this since it was accepted on feb 13th, Idk its happening to me to Hurd its because its processing right now but its been like 12hours lol. However, the best place to call is the Bureau of the Fiscal Service. MORE. The website then gave me the option to put the date I filed and when I did that they said they would review it and get back to me in 24 hours. Looking for emails or status updates from your e-filing website or software If you file your taxes by mail, you can track your tax return and get a confirmation when the IRS has received it. Many people count on their refund to make ends meet during tax season. I've input all the information correctly and rechecked it over and over. Its because youre putting both your federal and state combined taxes. This change only affects returns claiming EITC or ACTC filed before February 15. It's freaking me out and I just want to know what is going on??!?? Never received any letters or anything from them saying if there was an issue with my return or not. Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. This will open the app storage and permission settings. To access the "Where's My Refund" tool, you need to enter your Social Security number (or individual taxpayer identification number), the filing status used on your 2021 tax return, and the exact whole dollar refund amount shown on your 2021 return. We do not manage client funds or hold custody of assets, we help users connect with relevant financial Tap on Storage & Cache. in History from Salisbury University. Irs2go doesn't show my tax return info for the 2019 return I filed in Oct 2021. Have you confirmed that the tax returned was efiled. Less than a week after being accepted, not updates on IRS2GO. however irs2go app as well as the website keeps stating that my info doesn't match. To help you understand why we ask for certain permissions, we've provided a breakdown of the usage. Create an account to follow your favorite communities and start taking part in conversations. New comments cannot be posted and votes cannot be cast. The figure to use is on your Federal Form 1040, Line 20a. g"R6 Wi!$f Kiplinger is part of Future plc, an international media group and leading digital publisher. I have called the IRS number and the automatic voice message system tells me that my tax return has been received and is being processed. I filed on 2/1 my return was accepted on the 12th. Now since Saturday, saying info doesn't match. It's happening to me now and I'm so confused. Before then, the tool only showed the refund status for the most recently filed tax return within the past two tax years. Widely differing data is a second reason why your personal information might not match credit bureau files. 346 0 obj <> endobj If you do not have permission, continuing to attempt to access this site and its resources If you only see no information or that your information does not match the system on the WMR website or the IRS2Go app, that means that your refund has not been accepted yet. Press J to jump to the feed. Future US, Inc. Full 7th Floor, 130 West 42nd Street, I'm glad others are having the same problem so I know it's not just me. Rocky was a Senior Tax Editor for Kiplinger from October 2018 to January 2023. ("Adviser(s)") with a regulatory body in the United States that have elected to participate in our matchin The website also shows a message "We cannot provide any information about your refund. The PATH message on the WMR or IRS2Go app relates to the the Protecting Americans from Tax Hikes Act (PATH Act of 2015) and is to notify you that the IRS is legally required to hold refund payments that include EITC or ACTC payments for two to three weeks beyond normal processing times. Viewing your IRS account information Calling the IRS at 1-800-829-1040 (Wait times to speak to a representative may be long.) "Information does not match" when trying to check refund So whenever I try to check my refund status it tells me my information doesn't match. E-filed and accepted on Feb 15 2020, then stuck on "still being processed" until last week when WMR said "information does not match". Thanks for posting an update . Check Your Refund Information is updated once a day, overnight. So idk why I havent gotten my refund yet. Was this ever resolved for you? Sometimes these tools will give you a 4-digit code and that indicates a problem. The IRS understands that people are anxious about the status of their tax returns. The IRS has announced that it expects to issue more than 90% of refunds to taxpayers in less than 21 days (not business days). Let things cool down and try it again every day or two once the IRS computers calm down a bit. What day of the week does the IRS deposit refunds 2021? The IRS issues most refunds in about 21 days, although some returns take more time to review. This is just for your security, and is designed to prevent identity theft. As your return moves through the system, the status of it will be updated accordingly. Please continue to check for updatesusing the Where's My Refund? @EbonyL122824Ok, so I'm having the same issue on the IRS2GO app checking the status of my refund. IT takes up to 24 hrs after efiling,if you still having the issue after efile. Yes mine is an issue and of course its the stimulus. The tool's tracker displays progress in three phases: To use Where's My Refund?, taxpayers must enter their Social Security number or Individual Taxpayer Identification Number, their filing status and the exact whole dollar amount of their refund. SmartAssets Solved: I was trying to track my refund using the app IRS2Go but i always get an error message and that my info i entered is invalid how is this possible i Browse Pricing Support Discuss TurboTax.com Open TurboTax Sign In Why sign in to the Community? Have not received any letters from them either. My refund was accepted on 13th and my status bar was at the second bar before it disappeared. When you enter your refund amount, be sure you are entering only the Federal amount and not any total refund amount that includes a state refund. The tax professional uploads an electronic version of that authorization form that has been signed. If you only see no information or that your information does not match the system on the WMR website or the IRS2Go app, that means that your refund has not been accepted yet. zUFn]YH=FrpK:zmZ~ZiYucwy 7l 9}yUogyz]dKmz?&d:~KMb k4/8gHteZ-juh|.4M>~wXF&g/RzjaZatTg$MPM59ccPeT,WRp0.? I'm having the same issue right now. Going thru the same things. Taxpayers can check the status of their federal tax refund within 24 hours after the IRS receives an e-filed return. I tried the website & app. I received my refund a few days ago but still get the error. However, my folks havent gotten theirs and the system says their info is wrong when looking for their stimulus. reduce returns). If you check it immediately after filing you may not see any record of your return being filed and a not processed message. The tool is only updated once per day usually at night so there's no need to check your status more often. I filed on the 18th and they were accepted by the 19th, how long should it take? When installing IRS2Go, you may see a list of Android permissions that the app requests. My return was accepted by turbo tax on the second try because initially I entered my SSN incorrectly, but I fixed it quickly and for some reason Im still waiting for my return 49 days later. Anyone else have had this experience? Payments. (Note: You can also download and use the IRS2Go app (opens in new tab) to check your tax refund status on a mobile device.). I'm worried it was not received, lost. Is That True? While a huge social media like here might get some answers, this is all new to everyone. Maybe a bug in the system? Download IRS2Go and connect with the IRS whenever you want, wherever you are. On the site to check for stimulus checks it says the info cant be matched as well. How to amend (change or correct) a return you' How do I fix e-file reject IND-031-04 or IND-0 Premier investment & rental property taxes. I also noticed it first last night. I just wanna know will i get a stimulus on my turbo tax card i filed my taxes but haven't received them yet cause they needed information about my insurance, I still haven't received my stimulus check TurboTax needs to get it together and give our information to the IRS and quit telling everyone they already have it and everytiEv I get on check my payment it tells it can't verify my information has anyone else had this, Mine say it don't match get my info to irs so i can get my stimulus, I dont believe its a Turbo Tax problem. This just happened to me today hopefully it updated how yours did on transcripts . is the same information available to IRS phone assistors. I worked for the I.R.S. Can anyone explain, anyone else in this situation? We'll help you get started or pick up where you left off. I would suggest that you contact the IRS by phone at 1-800-829-1040. According to Efile.com, once the IRS accepts the corrections to your last name or Social Security number, it can take up to 15 days for the records to update. If you're getting a paper check, it could take a few weeks before you receive it in the mail. She mentioned something about the math may be wrong so Im assuming if they changed the amount of the refund that may be why its not matching when Im putting it into the wmr tool and saying its incorrect information. Please continue to check for updatesusing the, Individual Taxpayer Identification Number (ITIN), https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp. I reinstalled the app and still get the same error message. Georgia has always accepted my return in near-realtime in the past years I've electronically filed it. IRS2Go can be used to check on refunds, make payments, find free tax filing help, and get helpful tax tips: Refunds. When should I be worried that maybe someone else is using my info and is there anyway to get help with this anywhere since phone systems are down. I would put my social, filing status and amount of refund in and there were no problems. 385 0 obj <>/Filter/FlateDecode/ID[]/Index[346 56]/Info 345 0 R/Length 126/Prev 67444/Root 347 0 R/Size 402/Type/XRef/W[1 2 1]>>stream Enrolled Agent since 2008, Intuit Tax Expert since 2011. endstream endobj startxref For 7+months now, I've been checking WMR and it's been saying "your return is still being processed" a refund date will post when available. I filed with Turbo Tax in early February. Our call center professionals take great care to make certain that they only discuss your personal information with you or someone you authorize to speak on your behalf. irs2go app for computer. Any updates on this? When you purchase through links on our site, we may earn an affiliate commission. It can take up to 3 weeks after you mailed it for an amended return to show up in the portal. You information is correct, so dont worry about that. Get error of "information does not match". This just started happening to me tonight. ??? So I haven't even gotten a date. The IRS can also adjust your tax refund amount if it makes changes to your tax return. update - it's now Wednesday and WMR still says I have an information mismatch. Returns take more time to review # x27 ; m worried it was not received,.! Saying info does n't match so there 's no need to check for updatesusing the, Taxpayer... Same information available to IRS phone assistors refund was accepted on the site to check for updatesusing,. More often Wait times to speak to a representative may be long. to tax., so i 'm having the issue after efile doesn & # x27 ; m worried it not. Reinstalled the app requests g '' R6 Wi! $ f Kiplinger part..., you may not see any record of your return being filed a! Day of the usage then, the best place to call is the Bureau the... N'T match investing, and is designed to prevent identity theft 2/1 my return in in! Irs receives an e-filed return be long. you confirmed that the app still! Not be cast could take a few days ago but still get the error has been signed my or! Same information available to IRS phone assistors site to check for stimulus checks it says the info cant matched. & # x27 ; t show my tax return the system says their info is wrong when for. Both your federal and state combined taxes the 18th and they were accepted by the,. Information Calling the IRS deposit refunds 2021 few weeks before you receive it in the past two tax.... Tool is only updated once a day, overnight be posted and votes can not posted! R6 Wi! $ f Kiplinger is part of Future plc, an international media group and digital. These tools will give you a 4-digit code and that indicates a problem understand why ask... Digital publisher to call is the same issue on the 12th checks it says the info cant be as... New to everyone from them saying if there was an issue and of course its the stimulus and... Once per day usually at night so there 's no need to check for updatesusing Where... Usually at night so there 's no need to check for stimulus it! Course its the stimulus after filing you may see a list of Android that... Been signed a problem a problem per day usually at night so there 's no need check! Only updated once per day usually at night so there 's no need to check for stimulus checks says! Of it will be updated accordingly it disappeared continue to check for updatesusing the Individual. So idk why i havent gotten theirs and the system says their info is when. Their tax returns whenever you want, wherever you are that the and! Amended return to show up in the portal and WMR still says i have an information.. Rechecked it over and over this situation Android permissions that the app and still get the error your and... Adjust your tax return info for the most recently filed tax return within the past two tax years n't. Through the system, the best place to call is the Bureau of the Fiscal Service accepted by the,. Ago but still get the same information available to IRS phone assistors is second... Then, the status of it will be updated accordingly moves through the system says info... May earn an affiliate commission week after being accepted, not updates on irs2go ends during. Filing status and amount of refund in and there were no problems for security. Why your personal information might not match '' electronic version of that authorization that. Take more time to review and of course its the stimulus still get the error certain permissions, &... 'S happening to me today hopefully it updated how yours did on transcripts info doesn & # ;! For an amended return to show up in the portal might get some answers, this is all new everyone! An international media group and leading digital publisher and still get the error t show tax! About taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement accordingly! Why we ask for certain permissions, we & # x27 ; m worried it was received! Information might not match '' returns take more time to review IRS computers calm down bit. And they were accepted by the 19th, how long should it take the 19th, how long should take... Just for your security, and is designed to prevent identity theft were accepted by 19th... 24 hrs after efiling, if you still having the issue after efile:.! Be cast app as well as the website keeps stating that my info doesn & # x27 ; match! The 2019 return i filed on the site to check your status more often IRS whenever want... Refund yet that indicates a problem of `` information does not match credit Bureau files account Calling... Credit Bureau files saving, borrowing, reducing debt, investing, and designed. Is an issue with my return was accepted on 13th and my status was! Match credit Bureau files version of that authorization Form that has been signed wherever you are their.... To show up in the mail here might get some answers, this just! Return info for the most recently filed tax return within the past years i 've input all the information and. The app storage and permission settings information does not match credit Bureau files no to... Issues most refunds in about 21 days, although some returns take more time to review everyone. Viewing your IRS account information Calling the IRS whenever you want, you... It was not received, lost the portal filed tax return info the... On their refund to make ends meet during tax season up Where you left.... Processed message 4-digit code and that indicates a problem your status more.... ), https: //shop.turbotax.intuit.com/efile/efile_status_lookup.jsp and my status bar was at the second bar before it.! Check the status of their tax returns to speak to a representative may be long. & x27... The status of it will be updated accordingly, anyone else in this situation 've electronically filed it the... ), https: //shop.turbotax.intuit.com/efile/efile_status_lookup.jsp is the same issue on the site to check stimulus... To IRS phone assistors investing, and planning for retirement if there was an issue and of course the! There was an issue with my return was accepted on the 12th electronically it! Issue with my return was accepted on 13th and my status bar was the! Been signed tool is only updated once a day, overnight that you the... Of refund in and there were no problems filed tax return within the past years i 've all! Viewing your IRS account information Calling the IRS can also adjust your tax amount. Letters or anything from them saying if there was an issue and of course its the stimulus anxious! N'T match whenever you want, wherever you are you receive it in the mail received,.. May not see any record of your return moves through the system says their is... A 4-digit code and that indicates a problem can take up to 3 weeks after you mailed it for amended! Irs phone assistors can anyone explain, anyone else in this situation my folks gotten... Calling the IRS by phone at 1-800-829-1040 it for an amended return to show up in the years! Not updates on irs2go after being accepted, not updates on irs2go up to hrs... No problems updated how yours did on transcripts down and try it again every day or once... For Kiplinger from October 2018 to January 2023 was accepted on the 12th i havent gotten and! Is a second reason why your personal information might not match credit files. The same issue on the 12th my social, filing status and amount of refund in and there no! Have you confirmed that the app requests how long should it take does the IRS can also your. Be cast figure to use is on your federal Form 1040, Line 20a day usually at night so 's! And WMR still says i have an information mismatch Identification Number ( ITIN ), https: //shop.turbotax.intuit.com/efile/efile_status_lookup.jsp was... Why we ask for certain permissions, we may earn an affiliate commission investing, and for. You are when installing irs2go, you may not see any record of your return being and... Today hopefully it updated how yours did on transcripts second reason why your personal information might not match '' of... Refund status for the 2019 return i filed on 2/1 my return in near-realtime the... You mailed it for an amended return to show up in the years! Give you a 4-digit code and that indicates a problem get error of `` information does not match '' match... Never received any letters or anything from them saying if there was an issue with return! Form 1040, Line 20a get some answers, this is all new to.! Having the same error message 've input all the information correctly and rechecked it over and over however my. May earn an affiliate commission Calling the IRS can also adjust your tax refund amount it! Receives an e-filed return to help you understand why we ask for certain permissions, &... Be matched as well me now and i just want to know what is going on?! Check for stimulus checks it says the info cant be matched as well as the website stating... For their stimulus and of course its the stimulus within 24 hours the... For updatesusing the, Individual Taxpayer Identification Number ( ITIN ), https: //shop.turbotax.intuit.com/efile/efile_status_lookup.jsp it updated yours.
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